Everyday Etiquette

Etiquette is not just for fancy occasions or diplomats and royals. Having good manners applies to everyday social interactions, and extends to everything from the way we write emails, to how we attend a friend’s dinner party, how we make small talk with strangers, or even how we compliment a friend.

Etiquette means having life skills that give us confidence as we go about our daily lives and interact with different people – from friends to strangers. It is inherent human nature to want others to feel comfortable in our presence – and etiquette plays a key role in this.

We all know the basics – helping an old lady to cross the street, taking off our headphones when someone is talking to us, saying please and thank you, and the like. However, etiquette goes beyond the basics alone, and the knowledge of these guidelines can significantly reduce the risk of inadvertently putting yourself and others in an uncomfortable situation.

  • Communication etiquette
  • Kiss, hug or handshake
  • Small talk
  • Uncomfortable situations
  • Social tact
  • Wardrobe basics
  • Hotel etiquette
  • Shop etiquette
  • Public transport
  • Aeroplanes
  • Cars
  • Lifts


  • Posture
  • Deportment
  • Digital etiquette essentials
  • Guest etiquette
  • Dining etiquette essentials